Case Name: Starshen Assists CCB Guangdong Branch in Intelligent Informatization Upgrade
Products: Vertical Queue Ticket Machine, 32-inch LCD Window Screen, Central Queue Display, Self-service Terminals
Project Background
As CCB’s largest first-level branch, its new queue system builds a digital platform and offers convenient services for customers.
It aims to release real-time info and enable self-service inquiries/transactions with orderly queuing.
Solution
Starshen adopted smart queue systems and self-service terminals for the solution.
Self-service Efficiency
Self-service terminals reduce labor costs and lighten staff workload with intelligent services.
Orderly Queuing Service
Queue machines ensure orderly waiting, greatly improving service efficiency.
Customer Evaluation
The solution boosts hall efficiency and brings convenience to customers.
It will be promoted to branches nationwide.
