Case Name: Starshen Assists China Everbright Bank (Yuexiu Sub-branch) in Informatization Upgrade
Products: Info Release System, Info Release Displays, Self-service All-in-ones
Project Background
China Everbright Bank (Yuexiu Sub-branch) aims to upgrade informatization to optimize customer service and office efficiency.
Starshen was selected for its professional financial scenario solutions and stable system performance.
Solution
Starshen deployed its info release system, displays and self-service all-in-ones for the sub-branch’s upgrade.
Efficient Info Release
Displays in the lobby release financial policies, notices and promotional info in real time for customers and staff.
Self-service Service Enhancement
Self-service all-in-ones support account inquiries and business handling, reducing customer waiting time.
Customer Evaluation
The integrated solution has optimized service processes and improved the sub-branch’s informatization level.
It has been highly recognized by the sub-branch for stable operation and efficient service support.
